Q1. What is the ordering process for the product?
Answer: Please tell us the specific product and quantity you need, provide your shipping information, select the payment method, and we will arrange the shipment for you as soon as possible after the payment is successful.
Q2. Do you have a minimum order quality?
Answer: Yes, we have a minimum order quantity for all international orders,which can be found on our website, and of course you can contact us if you need less.
Q3. What is the price of the product?
Answer: Our price changes with the international market. An updated price list will be provided when you contact us.
Q4. How to make the payment?
Answer: We can accept Western Union, Bitcoin, Alibaba, Credit Card, Bank Transfer and other payment methods available.
Q5. When will you deliver the goods?
Answer: After receiving the remittance, we will arrange the delivery for you as soon as possible. The tracking number will be provided to you within 3 days.
Q6. How will you deliver the goods?
Answer: We have professional express forwarder, strong cooperate with DHL, TNT, UPS, USPS, FedEx, EMS, China Air Post.
Q7. When will we receive the goods？
Answer: We will send by TNT/DHL/FEDEX/UPS/USPS express, usually it takes about 15 days to reach you.
Q8. What if we find your products unsatisfied?
Answer: We will send you a COA (Certificate of Analysis) to you first for you to confirm the quality, but if you find our products not confirm with the COA after you receive it, please show us your test result, we will provide with you the professional technical help.
